Product
Luqera: sell and support on WhatsApp, at scale.
A multi-tenant WhatsApp Business platform that unifies team inbox, chatbot flows, CRM, broadcasts, and AI.
Overview
Businesses running sales and support on WhatsApp outgrow the basic Business app fast. They need a shared team inbox, automation, contact and deal management, and AI, all in one place. Luqera delivers a workspace-based platform combining a real-time multi-agent inbox, a visual chatbot flow builder, built-in CRM, broadcast campaigns, and AI-assisted replies grounded in the customer's own data. It ships across web and mobile with per-plan billing and full tenant isolation.
Key features
Real-time multi-agent team inbox with routing rules, SLA timers, CSAT, and internal notes.
Visual chatbot flow builder with WhatsApp buttons, lists, and native in-chat Flows.
Built-in CRM: contacts, leads, deals, tasks, custom fields, and CSV import.
Broadcast campaigns with approval workflows for large sends.
AI: suggested replies, conversation summaries, and RAG over your CRM history.
WhatsApp Catalog and cart commerce with Stripe payment links.
Click-to-WhatsApp ad attribution and ROAS analytics.
Canned responses, voice-note replies, and multi-language support.
Web and mobile apps with multi-tenant workspaces and per-plan billing.
Built on
Standalone multi-tenant SaaS — NestJS backend, Next.js web, and an Expo / React Native mobile app, on PostgreSQL, Redis, Socket.io, Stripe, and the Meta WhatsApp Cloud API.
Who it's for
SMBs to enterprises doing sales, marketing, and support over WhatsApp — ecommerce, agencies, and service businesses — used by support agents, sales teams, and workspace admins.
Frequently asked questions
Do we need to be running Odoo to use Luqera?
No. Luqera is a standalone platform in its own right, not an Odoo module — built on its own NestJS backend, Next.js web app, and mobile app. You can run it entirely on its own, whether or not your business uses Odoo, and it also pairs well with our Odoo products if you run both.
Is this the official WhatsApp Business API, or one of the unofficial tools that gets numbers banned?
Luqera runs on the official Meta WhatsApp Cloud API, the same infrastructure Meta issues to verified businesses, not an unofficial web-automation tool routed through someone's phone. That matters because grey-market tools risk your number getting banned with no warning. Building on the real Cloud API keeps your number, your history, and your account stable.
Can more than one agent handle chats from the same WhatsApp number?
Yes. Luqera is built around a shared team inbox, so your whole support or sales team works off one WhatsApp number instead of passing round a phone. Routing rules assign conversations to the right agent, SLA timers flag anything going quiet, and internal notes let colleagues hand off a chat without the customer noticing a thing.
Ready to build Odoo around your business?
Book a discovery call and talk to someone who has done this before.